Do you ship to APO/FPO mailboxes?
Yes, this option is available.
Can I combine shipping on multiple items?
Yes. Because we offer free shipping on most items, we are happy to combine your order at no extra cost.
If I combine multiple orders, will they ship together?
We try our best to ship your items within one shipment. However, if items are shipped from different warehouses, we are unfortunately unable to combine your shipment.
How long will it take for my item to arrive?
All items are shipped in 1-2 business days. Your shipment can be expected within 3-5 business days.
What countries do you ship to?
We ship to most international locations.
Do you offer 2nd Day delivery?
No. This option is not available.
Do you offer Next Day shipping?
No. This option is not available.
How long will it take for my order to ship?
Once payment is confirmed, orders are usually shipped within 1 business. All orders are shipped with confirmation. A shipment confirmation email will be sent to you as soon as your order is shipped.
How do I track my order and how long will it take?
Tracking details will be found in your confirmation email. Shipments can be expected within 3-5 business days.
Do you offer shipping insurance?
No, we do not offer shipping insurance.
How much are Shipping & Handling Charges?
We provide FREE standard shipping and no handling charges.
How come I have not received a response to my weekend email?
We are open normal business hours Monday – Friday. If you send us an email on the weekend or a holiday, we will respond to you by the following business day.
Do you accept bank to bank transfers?
No. We accept PayPal, whereby you are able to pay via credit card.
What is your PayPal email address so I can send my payment?
We are happy to provide our PayPal email address, but prefer that you make your payments via the website and PayPal. This helps us track exactly where payments comes from, and for what purpose.
How do I proceed with payment?
You will need to go through the checkout to proceed with payment.
How Do I Return My Order?
Full and complete details regarding returns can be found in your shipment.
You can also return unused, unopened items to:
18931 Devonshire St
Beverly Hills, MI 48025-4031
Kindly note that if the item you received was damaged or defective, we will take full responsibility for the return shipment. Kindly advise us hereof within 7 days of receipt.
Upon receipt of your unopened order, we will submit your full refund, less the standard shipping as charged by the United States Postal Service. While we do not charge you for shipping, we incur these costs when the items are initially shipped.
What If My Order Arrives Damaged?
Our products are well-packaged to withstand damage during shipping. However, in the event that damage does occur, kindly advise us hereof within 7 days of receipt. Any defective units will be replaced without shipment or transportation charges.
How Do I Cancel My Order?
Kindly be advised that in an endeavor to maintain high levels of customer service, we ship promptly. You are thus advised to attempt your cancellation as soon as possible after placing your order.
Shipped orders: We are unable to cancel orders which have already been shipped. You may return unused, unopened items at your cost.
Unshipped orders: If you have not received a shipment confirmation email from us, it is likely that your order has not been shipped. Please check your junk mail folder to check that an email from us has not landed there. We will be happy to cancel unshipped orders. Please email us at support@greatbuygreatprice.com to attempt your cancellation.
